Shipping & Delivery

At Novel The Label, we are committed to delivering your jewelry in a timely and efficient manner. Below, you will find all the information you need regarding our shipping process and delivery times.

1. Processing Time

Once your order is placed, it will be processed within 1-3 business days. During this time, our team carefully prepares your items for shipment to ensure they arrive in perfect condition.

2. Shipping Time

After processing, your order will be dispatched for delivery. Our standard shipping time is typically 7-14 business days from the date of dispatch, depending on your location. Please note that delivery times may vary slightly due to factors beyond our control, such as customs processing or local delivery conditions.

3. Shipping Fees

We offer competitive shipping rates for all orders. Any applicable shipping fees will be calculated and displayed during the checkout process based on your location.

4. Tracking Your Order

Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your shipment. This allows you to monitor your package and stay updated on its estimated delivery date.

5. International Shipping

We are pleased to offer international shipping to most countries. However, please be aware that customs regulations vary, and additional taxes or duties may apply depending on your country. Any customs fees are the responsibility of the customer.

6. Delays & Issues

While we strive to ensure timely delivery, there may be occasional delays due to high demand, weather conditions, or logistical issues. If your order has not arrived within the estimated delivery time, please contact our support team at support@novelthelabel.com, and we will assist you in tracking down your package.

We take great care in ensuring your order arrives safely and as quickly as possible. If you have any questions or concerns about your shipment, feel free to reach out to us at support@novelthelabel.com, and our team will be happy to assist you.

Thank you for shopping with Novel The Label! We appreciate your trust and look forward to serving you again soon.