Terms & Conditions

Welcome to Novel The Label! By accessing or making a purchase from our website, you agree to the following terms and conditions. Please read them carefully before using our site or services.

1. General Information

Novel The Label is a Munich-based jewelry brand. These terms govern the use of our website and the purchase of products from us. By using our website or purchasing from us, you agree to comply with these terms and conditions.

2. Pricing & Payment

All prices listed on our website are in Euros (€) and include applicable taxes unless otherwise specified. We accept various payment methods, including credit cards and other secure payment options. Payment must be completed at the time of purchase.

3. Orders & Shipping

Once an order is placed, you will receive a confirmation email. Orders are processed within 1-3 business days. Shipping times vary based on location. Novel The Label is not responsible for delays caused by shipping carriers or customs.

4. Returns & Exchanges

We want you to love your purchase! If for any reason you're not satisfied, you may return or exchange unused, unworn items within 14 days of delivery. To initiate a return, contact us at support@novelthelabel.com. Shipping costs for returns are the responsibility of the customer, unless the item is defective.

5. Product Information

We strive to provide accurate descriptions and images of our products. However, due to the handcrafted nature of our jewelry, slight variations may occur. Please note that colors may vary slightly due to monitor settings.

6. Intellectual Property

All content on the Novel The Label website, including images, designs, and text, is owned by us or our licensors. You may not reproduce, distribute, or use our content without prior written permission.

7. Privacy Policy

We respect your privacy. Any personal information collected during your visit or purchase will be handled in accordance with our Privacy Policy.

8. Limitation of Liability

Novel The Label is not liable for any direct or indirect damages arising from the use of our website or products. Our total liability in any case will not exceed the amount paid for the product in question.

9. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and it is your responsibility to review them regularly.

Contact Us
If you have any questions about these Terms & Conditions, feel free to contact us at support@novelthelabel.com.

Thank you for choosing Novel The Label!